Frequently asked questions.

We offer four services: Amazon Web Services (AWS) cloud setup and management, website and app development, work email with Google Workspace or Microsoft 365, and online marketing. You can use one or combine them. See Services for details.

Send us a message through the contact form or email info@westsparrow.ca. We'll set up a call to understand your needs, then send a written plan and quote before any work begins.

Every business is different, so we quote each project after we understand what you need. Your quote lists exactly what's included, so there are no surprise charges.

It depends on the size and complexity of the project. A typical business website takes about 4 to 6 weeks. Larger projects, online stores and custom apps take longer. We agree on a timeline with you before we start.

Yes. We can modernize your current site with a responsive design that works on phones, faster loading and clearer content. We'll work with you to understand what's working today and what needs to change.

Yes. We offer ongoing support that covers updates, security checks, backups and performance improvements, so your website stays current and keeps running smoothly.

Both are excellent. Google Workspace suits teams that like working in the browser and sharing documents. Microsoft 365 suits teams that rely on Outlook, Word and Excel. We'll recommend one based on how your team works, and we support both.

We plan email migrations so your existing mail, contacts and calendars move across, and we schedule the switch to keep disruption to a minimum.

No. AWS lets you pay for what you use, which can suit small businesses well when it's set up correctly. We size your setup to your actual needs and review costs so you aren't paying for capacity you don't use.

We tailor a plan to increase your visibility, engagement and enquiries. Depending on your goals, that mix can include search engine optimization (SEO), your Google Business Profile, social media, content and paid ad campaigns.

We track website traffic, engagement, enquiries and conversions, and the return on your ad spend. You get regular reports in plain language so you can see what's working.

No one can honestly guarantee rankings or sales, because search engines and ad platforms control their own systems. What we can promise is a clear plan, transparent reporting and steady work to improve your results.